• Part of
    Ubiquity Network logo
    Submit a journal article Submit a book proposal

    Read Chapter
  • No readable formats available
  • Too Tight - Too Loose: Controlling Lessons from a Failed IS Development Project

    Subasinghage Maduka Nuwangi Darshana Sedera

    Chapter from the book: Australasian Conference on Information Systems, . 2018. Australasian Conference on Information Systems 2018.

     Download

    Information Systems Development outsourcing (ISD-outsourcing) projects are notorious for not providing agreed deliverables within the stipulated time and budget. More alarmingly, it is estimated that 19% of ISD-outsourcing projects fail outright (Hastie and Wojewod 2015). This study investigates an ISD-outsourcing failure case which was attributed to issues in the requirements engineering process. Adopting a ‘control theory’ perspective and leveraging case study approach, we examine how the weaknesses in control portfolio contributed to project failure. We attribute the failure not to the absence of control portfolios, rather (i) employing particular control mechanisms incorrectly depending on the phase of requirements engineering process, (ii) dominance of a particular control mechanism, and (iii) insufficiency of particular control mechanisms.

    Chapter Metrics:

    How to cite this chapter
    Nuwangi S. & Sedera D. 2018. Too Tight - Too Loose: Controlling Lessons from a Failed IS Development Project. In: Australasian Conference on Information Systems, (ed.), Australasian Conference on Information Systems 2018. Sydney: University of Technology Sydney ePress. DOI: https://doi.org/10.5130/acis2018.ab
    License

    This chapter distributed under the terms of the Creative Commons Attribution + Noncommercial + NoDerivatives 4.0 license. Copyright is retained by the author(s)

    Peer Review Information

    This book has been peer reviewed. See our Peer Review Policies for more information.

    Additional Information

    Published on Jan. 1, 2018

    DOI
    https://doi.org/10.5130/acis2018.ab


    comments powered by Disqus