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  • Information Technology and Organizational Learning Interplay: A Survey

    Saleem Malik Madhu Chetty Mehmood Chadhar

    Chapter from the book: Australasian Conference on Information Systems, . 2018. Australasian Conference on Information Systems 2018.

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    The objective of this paper is to provide a systematic review of the evolutionary trends in the research domain of information technology and organizational learning. Having surveyed various journals and key conferences between 2000 and 2018 on the topic, we observe that information technology (IT) has expanded from its general form to various contemporary information systems, e.g. knowledge organization systems, communication and collaborative systems and decision support systems. However, organization learning (OL) now essentially occurs through knowledge management activities, e.g. knowledge acquisition, storing, sharing and application of knowledge. The survey reported here not only validates the interplay of IT and OL but also reveals some important intervening factors between IT and OL, e.g. absorptive capacity, organization culture, user trust, acceptance and satisfaction that work as deterministic elements in the reciprocal relationship of IT and OL. We propose future research to explore interaction between big data analytical systems and organizational learning.

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    Malik, S et al. 2018. Information Technology and Organizational Learning Interplay: A Survey. In: Australasian Conference on Information Systems, (ed.), Australasian Conference on Information Systems 2018. Sydney: University of Technology Sydney ePress. DOI: https://doi.org/10.5130/acis2018.bx
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    Published on Jan. 1, 2018

    DOI
    https://doi.org/10.5130/acis2018.bx


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