• Part of
    Ubiquity Network logo
    Submit a journal article Submit a book proposal

    Read Chapter
  • No readable formats available
  • The Impact of User Behaviours on the Socialisation Process in Enterprise Social Networks

    Joschka Hüllmann Tobias Kroll

    Chapter from the book: Australasian Conference on Information Systems, . 2018. Australasian Conference on Information Systems 2018.

     Download

    The success of teams in enterprise social networks (ESN) is of high importance in today’s project-based and digitised work environments. In this context, onboarding of new hires or allocated team members means the adoption of group characteristics and behaviours. Studies identified cohesion and trust as part of the socialisation process and found communication behaviours that facilitate socialisation. ESN not only enable efficient communication or relationship building, they also make the socialization processes visible and analysable. In this paper, we propose to use metrics from social network analysis (e.g. extraversion, openness and proactiveness) to operationalise communication behaviours identified as positive for socialisation. First evaluations with two ESN data sets in OLS, beta regression and multilevel models sparsely support the influence on closeness, which we expect to reflect the level of group integration.

    Chapter Metrics:

    How to cite this chapter
    Hüllmann J. & Kroll T. 2018. The Impact of User Behaviours on the Socialisation Process in Enterprise Social Networks. In: Australasian Conference on Information Systems, (ed.), Australasian Conference on Information Systems 2018. Sydney: University of Technology Sydney ePress. DOI: https://doi.org/10.5130/acis2018.dl
    License

    This chapter distributed under the terms of the Creative Commons Attribution + Noncommercial + NoDerivatives 4.0 license. Copyright is retained by the author(s)

    Peer Review Information

    This book has been peer reviewed. See our Peer Review Policies for more information.

    Additional Information

    Published on Jan. 1, 2018

    DOI
    https://doi.org/10.5130/acis2018.dl


    comments powered by Disqus