Decision-making in project portfolio management: using the Cynefin framework to understand the impact of complexity
Chapter from the book: International Research Network on Organizing by Projects, . 2017. International Research Network on Organizing by Projects (IRNOP) 2017.
The majority of project portfolio management tools are not flexible and responsive to complex and dynamic environments. This can result in business losses when management does not effectively adjust project portfolios to meet organizational and contextual needs. This paper concentrates on the impact of individual decision-making, perceptions of decision processes and the influence of uncertainty on effective decision-making in project portfolio management.